Tuesday, January 29, 2008
Security Warning: Norton!
I've just wasted three days trying to download an extra Norton product - Norton Security Works - which they don't warn you involves uninstalling your entire Norton Security system first! And despite various efforts to do the latter, even with technical advice from their chat lines, I did not succeed. So finally I requested a refund for this useless item and they tell me, no, you can only have a refund for the whole thing, i.e. your renewal subscription and the useless thing. That, of course, was the last straw. So I've cancelled all of it and I am going McAfee. Not that I ever wanted Norton in the first place. I requested McAfee when I purchased my Dell computer but I guess they have some arrangement with Norton. Right now, I am pissed off with all of them.